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V2 launched: AccessiBuddy is now ShiftView!

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Frequently asked questions

Have questions about how ShiftView works, what it can detect, or which plan is right for you? Browse our most common questions below or reach out to our team for personalized help.

Compliance

No automated testing tool can find every compliance issue—ShiftView included. Automated testing is excellent at catching many common violations like missing alt text, color contrast failures, and structural problems. However, some aspects of accessibility require human judgment that no tool can replicate—like whether your content makes sense, if alt text is truly descriptive, or how your site actually performs with assistive technology. ShiftView identifies what can be automatically detected and provides guidance for how to fix it.

No automated tool can guarantee full WCAG compliance—it’s an industry-wide limitation, not specific to ShiftView (and if any platform says they can, RUN!). Automated testing identifies many common violations and flags areas that need review, but achieving full compliance requires additional manual testing.

You’ll need to verify keyboard navigation, test with screen readers, check content clarity, and validate user flows. ShiftView handles the automated detection and gives you detailed remediation guidance so your team can tackle the manual testing more efficiently.

ShiftView scans for common WCAG violations across several categories: images and alternative text, color and contrast, forms and labels, document structure, keyboard accessibility, ARIA implementation, and semantic HTML.

The platform tests for 90+ specific issues that can be automatically detected, and also flags items that need manual review when the scanner is uncertain. Each detected issue includes the WCAG success criterion it violates, severity level, affected pages, and detailed remediation guidance.

Features

ShiftView automatically generates alt text for images using AI—you review and approve the suggestions before they go live. We’re working on other automated fixes as well. For other issues, you’ll need to fix them manually, but ShiftView makes it easier by providing exact CSS selectors, code examples, WCAG references, and remediation guidance. The embeddable widget also gives your site visitors control over text size, contrast, colors, and other display settings without requiring code changes.

General

ShiftView is an accessibility testing platform built for web agencies and development teams. It automatically scans websites for WCAG violations, generates AI-powered alt text, prioritizes fixes based on impact and traffic, and creates white-labeled reports you can share with clients. It helps you find, fix, and report on accessibility issues—all in one platform.

ShiftView works with any publicly accessible website—WordPress, Shopify, custom builds, single-page applications, you name it. It can also scan sites behind login (like member areas or dashboards) by configuring authentication settings. Whether your site is static HTML or a complex React app, ShiftView can test it.

Yes! We offer a 14-day free trial with full access to all features.

Each plan includes monthly credits—1 credit = 1 page scanned. If you scan a 100-page website, that uses 100 credits. Credits reset at the start of each billing cycle. The platform also tracks AI credits separately for features like alt text generation. If you need more pages, you can upgrade your plan or contact us about custom limits.

Pricing

A page scan is the evaluation of a single URL for accessibility issues. Each page scanned counts toward your monthly page scan limit, whether the scan is run on demand or on a schedule.

A site is a single domain or subdomain. For example, example.com and app.example.com are counted as separate sites.

Yes! Even though we offer a full 14-day free trial, we also offer a no-questions-asked 7-day money back guarantee.

Yes. You can scan client sites, prospect sites, or other third-party sites to run audits, scope work, or demonstrate accessibility issues during sales and discovery.

Yes. ShiftView supports scanning pages behind login and non-public environments, making it suitable for staging sites, client portals, and pre-launch audits.

One thing to note – once a site is created you can’t change the URL of that site. For example, if you’re scanning a staging environment for a site that hasn’t launched yet, once it launches you’ll need to create a new site (and consider deleting the staging site).

This is the maximum number of pages ShiftView will scan and analyze per website. You can set this yourself per site, up to the maximum number of pages per site allowed on your plan. It allows you to control crawl size and focus scans on specific sections of a site instead of scanning absolutely everything on the site. It gives you extra control over credit usage and how long it takes for scans to finish (it takes more time to scan 1,000 pages than it does 200).

Yes, you can upgrade or downgrade at any time. Upgrades take effect immediately and you’ll instantly receive the benefits of the upgraded account (more credits, sites, users, etc). Downgrades are scheduled so you can continue using your plan’s features until the end of your billing period.

No automated tool can guarantee full WCAG compliance—it’s an industry-wide limitation, not specific to ShiftView (and if any platform says they can, RUN!). Automated testing identifies many common violations and flags areas that need review, but achieving full compliance requires additional manual testing.

You’ll need to verify keyboard navigation, test with screen readers, check content clarity, and validate user flows. ShiftView handles the automated detection and gives you detailed remediation guidance so your team can tackle the manual testing more efficiently.

Scanning

A page scan is the evaluation of a single URL for accessibility issues. Each page scanned counts toward your monthly page scan limit, whether the scan is run on demand or on a schedule.

Yes. You can scan client sites, prospect sites, or other third-party sites to run audits, scope work, or demonstrate accessibility issues during sales and discovery.

Yes. ShiftView supports scanning pages behind login and non-public environments, making it suitable for staging sites, client portals, and pre-launch audits.

One thing to note – once a site is created you can’t change the URL of that site. For example, if you’re scanning a staging environment for a site that hasn’t launched yet, once it launches you’ll need to create a new site (and consider deleting the staging site).

This is the maximum number of pages ShiftView will scan and analyze per website. You can set this yourself per site, up to the maximum number of pages per site allowed on your plan. It allows you to control crawl size and focus scans on specific sections of a site instead of scanning absolutely everything on the site. It gives you extra control over credit usage and how long it takes for scans to finish (it takes more time to scan 1,000 pages than it does 200).

Both, as long as your plan supports scheduled scans! You can run scans manually anytime from the dashboard, or set up automated schedules to scan your sites weekly or monthly.

Automated testing tools can only catch issues with clear, measurable rules—like missing form labels or insufficient color contrast. But accessibility isn’t just about technical compliance.

Many WCAG success criteria require human judgment: Is your content written clearly? Does your navigation make sense? Do interactive features work properly with keyboards and screen readers? These questions can’t be answered by code analysis alone. That’s true for every automated testing tool on the market, not just ShiftView.

ShiftView tests against WCAG 2.0, 2.1, and 2.2 at all conformance levels (A, AA, AAA). You can configure which version and level to test against per website. We also include best practice checks that go beyond minimum requirements. Most organizations target WCAG 2.1 Level AA as the standard for ADA compliance.

Setup

A site is a single domain or subdomain. For example, example.com and app.example.com are counted as separate sites.

It depends on your plan—our plans are designed to scale from those managing just one site to agencies handling dozens of client websites. Check our pricing page to compare limits and features, or contact us if you need a custom solution.

Getting started takes less than 2 minutes:

  • Sign up and add your website URL
  • Run your first scan (manual or scheduled)
  • Review issues in the dashboard and start fixing them
  • Optional: Install the accessibility widget on your site
  • Optional: Connect Google Analytics to prioritize by traffic

No code changes required to start scanning—just add your URL and go.