Privacy Policy
ShiftView (‘us’, ‘we’, or ‘our’) operates https://shiftview.io (the “SERVICE”).
This document describes the information that we collect about you, how it is used and shared, and your rights regarding it.
We want you to know that when you use our SERVICE you can trust us with your information. We are determined to do nothing that would infringe your rights or undermine your trust. This Privacy Statement describes the information we collect about you, how it is used and shared, and your rights regarding it.
Data Collection
All the information that we hold about you is provided to us by yourself when you use our SERVICE. We will tell you why we need the information and how we will use it.
Our Lawful Basis for Processing Your Information
The General Data Protection Regulation (GDPR) requires all organisations that process personal data to have a lawful basis for doing so.
Our lawful basis is the performance of a contract to deliver our SERVICE to you. Our legitimate interests include processing for direct marketing purposes, fraud prevention, and ensuring network and information security, including preventing unauthorised access.
We use your information to:
- Provide you with access to our SERVICE
- Ensure access to your data is safe and secure
- Process payments
- Direct your enquiries to the appropriate customer support staff
- Investigate and address your concerns
- Communicate with you about products, services, promotions, studies, surveys, news, and updates relating to our SERVICE
- Process promotions or competitions and send you information about our services
- Investigate or address legal proceedings relating to your use of our SERVICES where required by applicable law
Where any part of our processing includes automated decision-making, we ensure that such decisions are reviewed by a member of staff before being applied. You may request an explanation of any decision and challenge it if you are unhappy with it.
We collect and process personal data as defined under the GDPR.
This includes:
- Name
- Email address
- IP address
We may share your personal data with:
- Our payment processor for processing card payments
- Our legal advisors in the event of a dispute or legal matter
- Regulatory or government authorities where legally required
- Any other party where you have provided explicit consent
We rely on third-party services to deliver our SERVICE. As a result, personal data may be transferred to the following third countries or organisations using appropriate safeguards:
- Stripe (USA)
- Mailgun (USA)
- Plausible Analytics (USA)
We have taken steps to ensure that all such transfers comply with the requirements of the General Data Protection Regulation.
We retain your personal data while you remain a customer, unless you request deletion. We will delete or anonymise your information upon request unless:
- There is an unresolved issue such as a dispute or claim
- We are legally required to retain the data
- There are overriding legitimate business interests, including fraud prevention or system security
Your Rights
The GDPR provides you with rights regarding your personal data, including the right to be informed, access your data, correct inaccuracies, restrict processing in certain circumstances, and opt out of marketing communications.
Accessing and Correcting Your Information
You may request access to or correction of your information by contacting us at admin@shiftview.io.
Marketing Opt-Outs
You may opt out of receiving marketing communications by following the instructions included in those messages.
Cookies
Cookies are small text files stored on your browser or device.
We use cookies to:
- Validate users
- Remember preferences and settings
- Measure usage and engagement
- Analyse site traffic and trends
We reserve the right to update this Privacy Statement at any time. Changes will be posted on this page.